Choosing the right CCPA compliance software is critical for businesses to efficiently manage consumer data privacy and meet California’s stringent privacy regulations. With numerous options available, each offering unique features and pricing models, finding the right solution can be overwhelming. This guide compares 10 top CCPA compliance platforms, highlighting key functionality, pricing, and compatibility to help you make an informed decision.
What is CCPA compliance software?
CCPA compliance solutions include software designed to help businesses meet CCPA compliance requirements, including managing CCPA cookies and CCPA personal data. These platforms can streamline compliance by offering data inventory and mapping tools, which track how personal information and cookies are collected, stored, and used.
They also assist with consumer rights management, such as processing requests for data access, deletion, and data processing opt-outs, while maintaining records to demonstrate regulatory compliance. Additionally, they help develop and keep privacy policies up to date to meet CCPA standards and manage user cookie consent options.
By automating these processes, CCPA compliance platforms reduce manual effort, minimize risks, and support businesses in protecting consumer data effectively.
How does a CCPA compliance solution work?
A CCPA compliance solution helps organizations meet CCPA requirements by automating key processes. It tracks and maps personal data from California residents, helping businesses understand what data they hold and enabling compliance with the law by notifying consumers about data access and use, providing consent options where required, and maintaining records about user consent and data access requests.
These solutions also enable consumers to exercise their rights by streamlining workflows for data access, deletion, and opt-out requests. They can assist with verifying identities, tracking request fulfillment, and maintaining records of responses.
Additionally, they allow for the creation and updating of privacy policies and offer consent management features, including customizable consent banners, to comply with CCPA standards.
Advanced platforms use automation for tasks like data discovery and compliance reporting, integrating with existing systems to improve privacy practices. This helps organizations manage data privacy efficiently, reduce risks, and show a commitment to protecting consumer data.
10 of the top CCPA compliance software solutions explained
It can be challenging to choose the right CCPA compliance solution for your company. They may seem similar, or include technical or legal references you’re not sure apply to your company. To make it simpler for you to choose the ideal fit, here’s a list of ten of the top most widely recognized CCPA compliance tools.
For each platform, we highlight features, key functions (both included and not included), pricing, and whether or not they offer a free trial or free version.
Usercentrics Cookiebot
Usercentrics Cookiebot simplifies CCPA compliance by automating cookie and tracker management. It regularly scans your site and can generate a clear cookie declaration that meets CCPA transparency requirements. Usercentrics Cookiebot can also include a “Do Not Sell Or Share My Personal Information” link, giving California residents the power to opt out of data sharing or sales, targeted advertising, or profiling.
Usercentrics Cookiebot also integrates with Google Consent Mode and Google Tag Manager, as well as with the WordPress Consent API. There is also a free WordPress Plugin for sites built on that platform.
Usercentrics Cookiebot offers pre-built templates, as well as extensive customization options for consent banners to provide clear information and consent options. There is cookie banner support for nearly 50 languages to provide clear, transparent consent options for users worldwide. Companies can customize fonts, colors, messaging, add their logo, and more to ensure their consent banner is on brand.
The platform securely stores consent for 24 months, with consent information logs available for audit purposes or data subject access requests. This enables compliance with the CCPA’s rights for documentation.
While Usercentrics Cookiebot is effective for many needs, it may not be the best fit for large enterprises with complex requirements or extensive support needs. Additionally, the analytics features are relatively basic compared to other options, and it does not include handling for data subject access requests (DSARs).
Usercentrics Cookiebot offers multiple pricing plans tailored to the needs of companies with websites of varying sizes and complexities. There is a free plan for sites with fewer than 50 subpages and paid plans based on website size so you can choose a plan that aligns with your compliance needs and budget. The smallest paid plan is EUR 7 per domain per month. New signups start with a 14-day free trial, so you can explore all the software’s features.
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Usercentrics
Usercentrics is an all-in-one CMP that enables compliance with the CCPA, GDPR, and other major data privacy laws and frameworks. It also features more than 2,200 legal templates to save time and resources during implementation and maintenance.
The CCPA compliance tool enables companies to manage consumer data preferences, handle opt-out requests, and integrates with popular tools and platforms, like those from Google, HubSpot, and Mailchimp. It also supports the use of clear “Do Not Sell or Share My Personal Information” links as required by the CCPA.
Usercentrics is designed for growing and enterprise companies that need a scalable CCPA compliance solution. For businesses with complex data practices, it offers multi-level account and permissions management to securely handle consumer data rights. Given all the additional features, Usercentrics is best used by bigger companies instead of smaller companies who may find the platform too complex for their needs.
The platform includes CCPA-specific legal templates, enabling quick setup of privacy notices and opt-out options. Website owners can customize their cookie consent banners, manage consent requests, and track consent rates through detailed analytics. With geotargeting for California residents and support for over 60 languages, it helps meet both CCPA and global privacy requirements.
Usercentrics paid plans start at EUR 50 per month per domain, and tiers are organized by number of sessions. There is no free plan, but there is a 30-day free trial with access to all premium features.
Elevate your privacy strategy and explore Usercentrics enterprise-grade features.
OneTrust
OneTrust offers robust CCPA software for websites, apps, and OTT/CTV channels, with tools specifically designed for CCPA compliance. They help their clients implement “Do Not Sell Or Share My Personal Information” links, manage consumer rights requests, and map their data for CCPA-regulated information.
OneTrust stores consumer opt-out preferences in a centralized system, making it easier to meet CCPA requirements. The platform also provides regular updates on CCPA changes and offers self-service audit logs to track compliance efforts.
Additional key features include website scanning to track data collection, customizable consent banners for California residents, automated data subject access request (DSAR) workflows, and tools to maintain compliance records. This makes OneTrust especially useful for large enterprises with complex CCPA needs.
However, according to user reviews, integrating OneTrust with other systems can be challenging due to its expansive set of features, potentially leading to a lengthier implementation process.
OneTrust does not openly disclose its pricing on its website, but the price tag (and all the features and functions that come with it) may not be within reach for smaller organizations.
TrustArc
TrustArc is a consent management platform that helps enterprises streamline operations and comply with regulations like the CCPA, among other global privacy laws. It simplifies personal data management with tools that automate compliance tasks, helping businesses identify and track personal information to maintain a detailed data inventory.
TrustArc’s features include Privacy Impact Assessments (PIAs) to assess data processing risks and tools specifically designed for CCPA compliance. The “Known User” feature, for instance, remembers consumer consent preferences across devices, while the Cookie Consent Manager auto-detects Global Privacy Control (GPC) signals.
The platform also has an Individual Rights Manager to handle requests for access, deletion, and opting out of data sales. These features help businesses navigate CCPA requirements while protecting consumer privacy.
TrustArc offers a menu of services from its Privacy Management Platform, so you can pick just the services that you need. However, TrustArc’s website doesn’t provide pricing details, so you’ll need to contact a representative to obtain that information.
Users have reported problems with customer support, citing slow response times and difficulties resolving problems, exacerbated by the solution’s complexities.
Osano
Osano is another consent management platform that offers a range of features designed to support CCPA compliance. Apart from cookie consent banner tools to manage user consent and a customizable privacy policy generator, Osano offers data subject access request (DSAR) tools to help businesses efficiently handle consumer requests for personal information.
Osano also offers a unified consent and preference hub. This enables companies to centralize and manage consent and preferences across various channels, such as websites, mobile apps, and offline interactions. This CCPA solution also provides automated data mapping to identify and categorize personal data as an aspect of compliance with CCPA rules.
Pricing for Osano’s consent and preference management platform can be higher than for some other solutions and is based on a company’s website traffic. Their free plan allows for up to 5,000 monthly website visitors, and the next tier Plus plan is up to 30,000 per month. In addition, Osano offers pre-designed legal templates for implementation rather than fully customizable options, which could impact users seeking tailored solutions.
Osano’s pricing starts at USD 199 per month for its Plus plan. Additionally, only their paid plans include essential GDPR and CCPA compliance features.
LogicGate
LogicGate’s Risk Cloud is a governance, risk, and compliance (GRC) platform that can assist companies with CCPA compliance, though it’s not a dedicated CCPA privacy management platform. It offers features like data inventory management, consumer rights request handling, and automated workflows, which are essential for meeting CCPA requirements.
The platform helps businesses maintain up-to-date records of personal data collection, respond to consumer requests for data access or deletion, and track privacy metrics like request statuses and risks. Risk Cloud also integrates with regulatory content providers to keep organizations informed of changing regulations.
However, because it’s designed for broader GRC needs, Risk Cloud might be too complex or costly for businesses solely focused on CCPA compliance, especially smaller ones with simpler requirements.
LogicGate’s website doesn’t provide pricing details, so you’ll need to contact a representative to obtain that information.
Enzuzo
Enzuzo is a platform designed to help websites and apps stay compliant with CCPA regulatory requirements. In addition to offering customizable “Do Not Sell My Data” forms and easy opt-out options, Enzuzo includes data mapping and management tools to help organizations track and manage personal data. This makes it easier to respond to consumer requests for access or deletion.
The platform also streamlines the process of handling these requests, to help ensure timely and compliant responses.Enzuzo also provides automatically updated privacy policies written by legal experts, so businesses can stay up to date with changing CCPA requirements.
However, Enzuzo may have potential limitations to consider. The free plan only allows for three data subject access requests per month, which may not be sufficient for businesses with higher volumes of requests.
Enzuzo offers a range of plans to suit different business needs. The free plan includes standard legal policies, a custom cookie banner, and compliance reporting. Paid plans start at USD 9 per month, which unlocks additional features, like custom legal policies, language detection, and analytics. The highest tier, priced at USD 130 per month, applies to 20 domains, offers unlimited users, and provides a dedicated customer success manager.
Termly
Termly is a data privacy compliance platform that helps businesses meet regulatory requirements, like those from the CCPA. Its key feature is a customizable privacy policy generator that simplifies creating compliant policies by guiding users through a series of questions. The platform also provides essential links for users to opt out of data selling and limit the use of their personal information, which are critical for CCPA compliance.
Termly also offers cookie consent management, enabling businesses to manage user consent for data collection and provide opt-out options for data selling, as required by the CCPA. The platform includes Data Subject Access Request (DSAR) forms for handling consumer requests efficiently.
However, some users find the cookie consent banner design options limited. Additionally, while Termly offers tools like compliance monitoring, it lacks features like data breach response plans.
Termly offers a free trial and has a free tier with basic features, but more comprehensive compliance functions require a paid plan. Their paid plans start at EUR 9.50 per website per month. Pricing depends on the needs of the business, with costs potentially increasing for multiple domains or advanced features.
Sprinto
Sprinto is another recognized solution that simplifies CCPA compliance with software that automates key aspects of the audit process, helping businesses meet privacy and security standards.
With 24/7 monitoring, Sprinto keeps track of data collection, consumer requests, and protection measures for continuous compliance to reduce the risk of penalties. It also makes managing consumer requests easier, enabling businesses to efficiently log and address inquiries while maintaining records for audits.
The platform offers an audit-friendly console that organizes data per auditors’ expectations, speeding up the verification process. And features like automated data inventory and mapping give businesses a clear view of how personal information moves through their systems, strengthening compliance efforts.
While Sprinto provides a powerful CCPA compliance solution, it may not be suitable for companies preferring on-premise software deployments, as it is primarily a cloud-based platform. Additionally, according to user reviews on G2, there are frequent product updates that, while enabling compliance with the latest regulatory changes, may require users to adapt often to new features or interface modifications.
Sprinto does not offer a free trial, and they do not advertise the cost of their platform. You can book a demo and get a custom quote based on your company’s needs.
CookieYes
CookieYes is a UK-based cookie consent management platform designed to help businesses stay compliant with various privacy regulations like the CCPA. It offers an all-in-one solution that works seamlessly with major content management systems via code installation. In addition to the web app, CookieYes also provides a standalone WordPress plugin and a Shopify app for easier integration. As a Google-certified CMP, it ensures robust compliance with industry standards. Companies can create fully customizable cookie banners using an intuitive interface, ensuring they match their brand’s look and feel.
For CCPA compliance, the platform also offers consent logging to keep track of user consent, and automatic script blocking to prevent data collection without consent. Among user reviews, CookieYes is also known for its responsive and helpful customer service.
CookieYes offers a risk-free trial option, and the website provides a comparison table for the features available in each of their plans, with plans billing monthly per domain without setup fees. There are three tiers: Basic, priced at USD 10/month, Pro at USD 20/month, and Ultimate at USD 40/month. The company offers numerous integration options, though there have been reports of compatibility issues when using CookieYes with multiple other plugins.
10 of the best CCPA compliance software solutions compared
Below is a comparison table of these 10 CCPA solutions so you can make an informed choice.
Software provider | Pros | Cons | Price |
---|---|---|---|
Usercentrics Cookiebot | – Google-certified CMP- Simple setup and onboarding flow – Automatically detects and controls all cookies and trackers – Fully customizable cookie banners – Supports nearly 50 languages | – Only for web – Free plan only available for small websites- Limited analytics | – Free 14-day trial for all new accounts – Free plan available for 50 subpages or fewer – Premium plan from EUR 7/month per domain |
Usercentrics | – Google-certified CMP – Intuitive interface with numerous integration options – Extensive analytics dashboard with options for A/B testing – Database of over 2,200 legal templates – Supports over 60 languages – Offers different admin roles – Customer Success team and good customer support | – No free plan- Initial manual effort in the implementation process – Customer Success Executive only available in the Premium package | – Free 30-day trial available for web and app – Paid plans start at EUR 50/month |
OneTrust | – Offers many additional features for enterprise companies – Very up to date with privacy laws – Many integration options with other business intelligence platforms | – Complex and lengthy implementation process – Most expensive option on the market | – 14-day free trial – No free plan – Pricing varies depending on the number of domains and the modules you need |
TrustArc | – Offers a “Known User” feature that remembers consumer consent preferences across devices – Offers privacy impact assessment – Robust reporting capabilities – User-friendly interface | – Poor customer service – Unclear pricing | – No pricing information is available |
Osano | – Strong commitment to legal policy management – Offers a unified preference and consent hub – Automated data mapping feature | – Monthly cap on site traffic – Cut-and-paste legal templates that may limit customization | – No free trial – Paid plan starts at USD 199/month |
LogicGate | – Data inventory management feature – Consumer rights request handling feature- Offers automated workflows | – Designed to meet broader GRC needs – Might be too complex or costly for businesses solely focused on CCPA compliance | – No pricing information is available |
Enzuzo | – Create customizable cookie consent banners – Enables automatic generation of legally compliant privacy policies – Offers data mapping and management tools | – Limitations to their free plan that make people feel pressured to upgrade | – Free plan – Paid plans start at USD 9/month and go up to USD 130/month |
Termly | – Affordable for smaller businesses – Customizable privacy policy generator – Includes Data Subject Access Request (DSAR) forms | – Limited cookie consent banner design options – May lack more complex features for bigger companies | – Free trial – Free plan – Paid plans start at EUR 9.50/month/website |
Sprinto | – 24/7 monitoring capabilities – 100+ integration options- Streamlined audit process | – Not suitable for companies preferring on-premise software deployments – Frequent product updates may require users to adapt regularly to new features or interface modifications | – No free trial – No pricing information available |
CookieYes | – Google-certified CMP – Fully customizable cookie banner – Good customer service- Easy to implement and use | – Limited number of features – Not powerful enough for enterprise-level companies | – 14-day free trial for all plans – Paid plans start at USD 10/month/domain |
How to choose the right CCPA software
To pick the right CCPA compliance solution for your company, you’ll want to look at:
- degree of customization
- integration options
- technical resource requirements
- scalability
- pricing, particularly based monthly, per domain, etc.
- analytics and reporting functionality
If you have a simple website and a limited number of website visitors, simpler CCPA compliance solutions are likely the best choice for your resource availability and budget.
However, larger organizations will likely require robust and scalable functionality, multi-regulation and language support, and full customization options. An enterprise CCPA privacy management platform with advanced features, customization options, extensive integrations, and seamless scalability is likely a better fit for companies aiming to ensure compliance across multiple sites, platforms, and regulatory frameworks.
If you’re just getting started, develop a thorough understanding of the cookies and other trackers or components collecting personal data on your website. Try the Usercentrics Cookiebot speedy cookie audit tool to check your website and generate a detailed cookie audit report in minutes.
Usercentrics Cookiebot does not provide legal advice, and information is provided for educational purposes only. We always recommend engaging qualified legal counsel or privacy specialists regarding data privacy and protection issues and operations.
The information presented in this article is accurate based on publicly available sources as of the date of publication. Details about products, features, pricing, etc. may change over time.
CCPA compliance software automates the process of identifying, managing, and protecting consumer personal information across an organization’s systems. It typically includes features like data mapping, consent management, consumer request handling, and reporting to help businesses meet CCPA requirements and streamline compliance processes.
To set up CCPA compliance tools, start by selecting software that offers key features like data mapping, consent management, and consumer request handling. Then, integrate the chosen tool with your existing systems, configure it to match your specific data practices and privacy policies, and train your staff on its proper use and maintenance.
The cost of CCPA compliance software can vary widely, with some options available for less than 10 Euros per month, particularly for smaller businesses or basic plans. Pricing reflects the range of features, scalability, and support options, so it’s important to select a solution that aligns with your specific needs and budget.
The best solution will depend on your company’s needs and preferences. There is not one best solution among the different options on the market.
CPRA compliance tools are generally an extension or update of existing CCPA compliance tools, as CPRA amends and expands upon CCPA requirements. They are both California data privacy laws. While the core functionality remains similar, CPRA tools may include additional features to address new requirements like managing sensitive personal information, handling data correction requests, and implementing data minimization practices.
CCPA compliance solutions are essential for businesses that operate in California and process California residents’ personal data, and that meet compliance thresholds, to efficiently manage and protect consumer personal information in accordance with the law’s complex requirements. These tools automate critical processes like data mapping, consent management, and consumer request handling, helping organizations avoid costly fines and reputational damage while streamlining their compliance efforts.